FAQ

Do I need a reservation?
Oh it helps, it sure does. It helps me know if people are running late, or how many to expect. Even if it’s an hour before you’re planning on stopping by, a phone call to 773.593.4873 is a big help! Or you can always purchase tickets online through this beautiful website.

What is the cost of your fabulous tours? How long do they last?
All tours are $15.00 and last 90 minutes. Ba da bing.

Will you, the lovely Margaret, be giving all the tours?
YES! I will. If you make a reservation with Chicago Elevated, you’re hanging with me.

Do you do group tours or private tours?
You bet I do. I do ‘em up. I can do a general Loop tour, or you can pick from one of the designated tours. Private tours are $20 per person with a 60$ minimum.  If you’re interested in a group tour, private tour, customized tour, tour tour….just give me a call at 773.593.4873 or email me at margaret@chicagoelevated.com. I’d love to!

Do tours run rain or shine?
Yes’m they do. Tours will continue no matter rain or snow, so prepare yourself for the weather! The only time I’ll cancel a tour is on an EXTREMELY pretty day. Kidding…

What’s your cancellation policy?
If you give me 48 hours notice, I will cancel your reservation and refund your ticket. If it’s less than 48 hours it cannot be refunded. It can be exchanged though, I’m cool with that. If I cancel the tour for any reason, you will receive a full refund and a hearty apology and maybe a cookie.

Is there a minimum number of people that you will go out with?
Yes, if there is one person scheduled for the tour, I will cancel the tour and refund your money. But shoot, that never happens….right?

Can I bring my children?
Whew, that’s a big question. Yes, of course you can. Check the tour descriptions to see if the tour you’re interested in is light walking or stairs, etc. Strollers, etc. tend to not be a problem. Will your kids like the tour? Can’t promise that. Although I am a riot, so there’s a good chance. Let me know when making a reservation if you have any questions about this. Also, tours like the Redlight Tour are definitely R-rated, so, you know.

Are your tours handicap accessible?
Many of my tours are, you bet. Just let me know when you’re making your reservation so that I can make sure you know what to expect and have all the information that you need.

Are you the ABSOLUTE best tour guide in Chicago?
Well…gosh, who said that I wonder?

 

 

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